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Hello and welcome to our website, please feel free to browse but if you require any further information please feel free to email us. or call us on 0115 971 8323
We are an independent non franchise family business who pride ourselves in the great service we provide.
Just a little information about us and our company.
My name is Stephen Parkin I own and run S.P.carpet and upholstery care with my wife Caroline and my son Carl. I have been working in the professional cleaning industry now for over 25 years, I worked 2 years for a small independent company and 12 years for one of the largest cleaning franchises in the world before forming my own business, I have been trained in all aspects of carpet, fabric and floor care including specialist cleaning services, specialist stain removal, repairs, carpet fitting, Hard floor care and more, this knowledge as now been passed on to my son Carl who is our Senior cleaning Technician and TIP tecnician. Caroline my wife runs our office and will usually speak to you when you call our number, Caroline also assists on larger or specialist jobs we undetake, she too has years of professional cleaning experience and has also worked for a major cleaning franchise.
Customer service
We believe in tailoring our service around our customers needs, whether you require a small job like a stain removal or a whole house clean we believe every customer is important to us, we want to keep you as long term customers and we want you to tell your friends and family how good the service from us was.
Hard work
We are a company who believe in good old fashioned hard work and don't mind going that little bit further, we wont rush to get a job done quickly, we don't cut corners, we just do our job really well and do it right every time.
Prices
Our pricing structure is very competitive, were probably not the cheapest company out there but we are not the dearest too. When we provide you with a quote you pay the price quoted and not a penny more. we don't add on extras, we don't tell you you need any add-ons you don't really need, we just give a fair price for a high quality service using good quality products.
Products
Because we are an independent family business we can source our cleaning products from a variety of places, unlike the large cleaning company's or franchise company's we have no restrictions and can buy the best products available from any manufacturer. We don't beleive in buying cheap products because they are usually inferior and don't do the job right. we only buy products that are tested and fully approved and do the job really really well. All our carpet and upholstery cleaning products are environmentally safe, safe for children and pets and suitable for people with chemical sensitivity's.
Approved
As well as having years of trade experience and being trained to the highest standards, we are members of trading standards Trusted Trader scheme, we are fully insured for all risks.
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